Return Policy

Currently Hedge Hut is defaulting to a 15 mile radius around Garden View Nursery, but don't hesitate to call us at (626) 509-6142 with any requests (we're friendly 🙂)

After getting a quote and scheduling a call, a Hedge Hut representative will visit your property to finalize the contract. The installation is scheduled after collecting a 10% deposit, with the remaining payment due upon delivery and installation kickoff.

Most of our hedge varieties have similar water and sun requirements, so the main factors are growth height and your personal preferences.

You can also contact us through our contact page! We will be happy to assist you.

Our container sizes indicate both the size of the container the plant is grown in and, correspondingly, the size and maturity of the plant itself. Here's what each size means:
•5 Gallon: The plant comes in a pot that holds approximately 5 gallons of soil. This size is great for young, smaller plants that are budget-friendly and easier to handle.
• 15 Gallon: This size uses a pot holding about 15 gallons of soil, allowing the plant to grow larger and become more established before you receive it.
• 24" Box: The plant is grown in a wooden box that measures 24 inches by 24 inches. This larger container supports a more mature plant, providing immediate impact in your landscape.
• 30" Box: Similar to the 24" box but larger, this box measures 30 inches by 30 inches. Plants in this size are even more substantial, offering significant presence upon planting.
• 36" Box: Our largest standard size, the 36" box measures 36 inches by 36 inches. Plants grown in this container are the most mature and sizable, perfect for those seeking an instant transformation of their outdoor space.

6-Month Plant Warranty:If you notice any issues or decline in your plants, a quick call or online warranty request with pictures can often save them without a full replacement. We're here to make it hassle-free – just
keep us informed early, and we'll take care of the rest.
If a replacement is needed, we'll replace the plant with the same type and size purchased originally, unless a different plant is better suited to the conditions.

Not Covered Under Warranty:
• Plants not reported to us before they are fully dead.
• Improper watering (extreme over/under watering).
• Plants in containers or pots, i.e., not planted in the ground.
• Plants where the rootball is cut to fit in smaller spaces.
• Other installation-related expenses.• Damage from acts of God (e.g., weather, animals, contaminated soil, etc.)
We strive to keep you happy – just keep us in the loop, and we'll ensure your satisfaction.

Ensure the site is clear of obstacles, personal belongings, and pet waste. Call 811 to mark utilities for free at least two days before your installation. Unobstructed access is required for our crew to perform the installation efficiently.

Yes, please call Dig Alert at 811 at least two working days before installation to have them mark utilities in the work area. This is a free service.

Yes, we ask that you or a representative be present at the start of the installation to collect payment and confirm any final details, ensuring everything is set up according to your expectations.

Installation time varies based on the size and complexity of the project, but most installations are completed within a day or two. We will provide an estimated timeline during the onsite visit.

Yes, we encourage you to schedule a visit to our nursery to see our plant selection in person. All of our plants are sourced from Garden View Nursery located at 12901 Lower Azusa Rd, Irwindale, CA 91706.

Stakes should be checked every 6 months, especially before heavy winds or storms. There's no set time for removal—it depends on the plant’s stability. If the trunk is thicker than the stake, it’s time to remove or replace the stake.

While there’s no exact rule, most privacy hedges are spaced 2-3 feet apart. This distance provides optimal growth for creating a dense, private hedge in a reasonable amount of time.

Ficus nitida is the only hedge with potential root concerns, but if kept under 10 feet tall, its roots generally won’t cause issues.

Prune as needed, focusing on fullness and density first. Light pruning is typical during the first year, with more frequent trimming over time. Shape your hedge to your desired height and width, pruning for both density and control.